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Full title details

  

Title Foundations of IT service management based on ITIL / ITSMF ; [editors, Jan van Bon, Mike Pieper, Annelies van der Veen]. Imprint The Netherlands : Van Haren, 2005. Edition 2nd ed.

LOCATION	CLASS #	NOTE	STATUS
General Collection	004 VAN		AVAILABLE
General Collection	004 VAN c.2		AVAILABLE
General Collection	004 VAN c.3		AVAILABLE
General Collection	004 VAN c.4		AVAILABLE
General Collection	004 VAN c.5		AVAILABLE

Additional Information about this title

Phys. Description 234 p. : ill. ; 24 cm. Series Best practice--IT management Best practice--IT management Note Based on: IT service management : an introduction / editors, Jan van Bon, Georges Kemmerling, Dick Pondman. The Netherlands : Van Haren, 2002. Bibliog. Includes bibliographical references (p. 233). Subject Information technology -- Management.        Show similar items Information technology -- Quality control -- Standards.        Show similar items Alt Author Van Bon, Jan. Pieper, Mike. Veen, Annelies van der. IT Service Management Forum. Alt Title Foundations of information technology service management based on ITIL IT service management. ISBN 9077212582 Marc text rdacontent

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