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Full title details

  
Title Business perspective 2 : the business view on successful IT service delivery / Office of Government Commerce.
Imprint London : TSO, 2006.
LOCATION CLASS # NOTE STATUS
 General Collection  658.4038    AVAILABLE
 General Collection  658.4038 c.2  AVAILABLE

Additional Information about this title

Phys. Description xii, 162 p.
Note Companion volume to: Business perspective: the IS view on delivering services to business, 2004. Introduction p. 1.
Bibliog. Includes bibliographical references and index.
Contents 1. Introduction -- 2. Corporate strategy and IT -- 3. IT governance -- 4. Managing change -- 5. Business and service continuity -- 6. IT asset management -- 7. Sourcing of IT services -- 8. Knowledge management -- 9. Standards and best practice -- 10. Bibliography and further information. Appendix A. List of acronyms and glossary -- B. ITIL -- C. COBIT -- D. ISO/IEC 20000 -- E. Quality management -- F. Risk management.
Subject Information technology -- Management.
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Business -- Data processing.
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Alt Author Great Britain. Office of Government Commerce.
ISBN 9780113309696
0113309694
Marc text rdacontent

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