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658.804    
      Business marketing management : a strategic view of industrial and organizational markets / Michael D Hutt, Michael.; Failte Collection:AVAILABLE ; FI 658.804 HUT   PRINTED MATL c2004
      Business-to-business marketing : a step-by-step guide / Ray Wright. Wright, Ray,; General Collection:AVAILABLE ; 658.804 WRI   PRINTED MATL 2004
      Key account management : learning from supplier and customer perspectives / Malcolm McDonald and Beth McDonald, Malcolm,; General Collection:AVAILABLE ; 658.812 McDonald   PRINTED MATL 1998
658.804 WRI    
      Business-to-business marketing : a step-by-step guide / Ray Wright. Wright, Ray,; General Collection:AVAILABLE ; 658.804 WRI   PRINTED MATL 2004
      Business-to-business marketing : a step-by-step guide / Ray Wright. Wright, Ray,; General Collection:AVAILABLE ; 658.804 WRI   PRINTED MATL 2004
658.804338 / 20 : Industrial marketing : analysis, planning and control / Robert R Reeder ; Edward G Brierty ; Betty H Reeder.     
      Industrial marketing : analysis, planning and control / Robert R Reeder ; Edward G Brierty ; Betty Reeder, Robert R.; General Collection:AVAILABLE ; 658.804338 REE   PRINTED MATL 1991
658.804338 REE : Industrial marketing : analysis, planning and control / Robert R Reeder ; Edward G Brierty ; Betty H Reeder.     
      Industrial marketing : analysis, planning and control / Robert R Reeder ; Edward G Brierty ; Betty Reeder, Robert R.; General Collection:AVAILABLE ; 658.804338 REE   PRINTED MATL 1991
658.8065    
      Marketing 2000 : critical challenges for corporate survival / Laura Mazur. Mazur, Laura.; General Collection:AVAILABLE ; 658.8065   PRINTED MATL 1991
      Business marketing / Andrew C Gross ; et al. Gross, Andrew C.; General Collection:AVAILABLE ; 658.8065   PRINTED MATL 1993
      Understanding business markets : interaction, relationships and networks / edited by David Ford. Ford, David.; General Collection:AVAILABLE ; 658.8065   PRINTED MATL 1997
      Understanding business markets : interaction, relationships and networks / The industrial marketing a IMP Project Group.; General Collection:AVAILABLE ; 658.8065 FOR   PRINTED MATL 1990
      Understanding business markets : interaction, relationships and networks / edited by David Ford. Ford, David.; General Collection:AVAILABLE ; 658.8065   PRINTED MATL 1997
658.8065 BIN : Business marketing management / Frank G. Bingham, Jr., Barney T. Raffield, III.     
      Business marketing management / Frank G. Bingham, Jr., Barney T. Raffield, III. Bingham, Frank G.; General Collection:AVAILABLE ; 658.8065 BIN   PRINTED MATL 1995
658.8065 ECK : Business marketing management : marketing of business products and services / Robert W Eckles.     
      Business marketing management : marketing of business products and services / Robert W Eckles. Eckles, Robert W.; General Collection:AVAILABLE ; 658.8065 ECK   PRINTED MATL 1990
658.8065 FOR : Understanding business markets : interaction, relationships and networks / The industrial marketing and purchasing group ; edited by David Ford.     
      Understanding business markets : interaction, relationships and networks / The industrial marketing a IMP Project Group.; General Collection:AVAILABLE ; 658.8065 FOR   PRINTED MATL 1990
658.8076 / 22 : Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan.     
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
658.8076 LIN    
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
      Make that grade : marketing revision / Margaret Linehan and Thérèse Cadogan. Linehan, Margaret.; General Collection:AVAILABLE ; 658.8076 LIN   PRINTED MATL c2003
658.80991 / 19 : Marketing in the tourism industry : the promotion of destination regions / edited by Brian Goodall and Gregory Ashworth.     
      Marketing in the tourism industry : the promotion of destination regions / edited by Brian Goodall an Failte Collection:AVAILABLE ; FI 658.80991 GOO   PRINTED MATL c1988
658.81    
      Churchill/ Ford/ Walker's sales force management. Johnston, Mark W.; General Collection:AVAILABLE ; 658.81 JOH   PRINTED MATL 2003
      Churchill/Ford/Walker's sales force management / Mark W. Johnston, Greg W. Marshall. Johnston, Mark W.; General Collection:AVAILABLE ; 658.81 JOH   PRINTED MATL 2009
      Professional selling : a journey, not a destination / Frank Salisbury. Salisbury, Frank.; General Collection:AVAILABLE ; 658.81 SAL   PRINTED MATL c2011
      Quick win B2B sales : answers to your top 100 B2B sales questions / Ray Collis & John O'Gorman. Collis, Ray.; General Collection:AVAILABLE ; 658.81 COL   PRINTED MATL c2010
12 additional entries    
658.81 BLY / 22 : Sales and key account management / Jim Blythe.     
      Sales and key account management / Jim Blythe. Blythe, Jim.; General Collection:AVAILABLE ; 658 23   PRINTED MATL c2005
658.81 COL : Quick win B2B sales : answers to your top 100 B2B sales questions / Ray Collis & John O'Gorman.     
      Quick win B2B sales : answers to your top 100 B2B sales questions / Ray Collis & John O'Gorman. Collis, Ray.; General Collection:AVAILABLE ; 658.81 COL   PRINTED MATL c2010
658.81 CRO    
      Sales management : concepts and cases / William L. Cron, Thomas E. DeCarlo. Cron, William L.,; General Collection:AVAILABLE ; 658.81 CRO   PRINTED MATL 2010
      Sales management : concepts and cases / William L. Cron, Thomas E. DeCarlo. Cron, William L.,; General Collection:AVAILABLE ; 658.81 CRO   PRINTED MATL 2010
      Sales management : concepts and cases / William L. Cron, Thomas E. DeCarlo. Cron, William L.,; General Collection:AVAILABLE ; 658.81 CRO   PRINTED MATL 2010
      Sales management : concepts and cases / William L. Cron, Thomas E. DeCarlo. Cron, William L.,; General Collection:AVAILABLE ; 658.81 CRO   PRINTED MATL 2010
3 additional entries    
658.81 DAL    
      Sales management : 8th edition / Douglas J. Dalrymple, William L. Cron, Thomas E. DeCarlo. Dalrymple, Douglas J.; General Collection:AVAILABLE ; 658.81 DAL   PRINTED MATL c2004
      Sales management : 8th edition / Douglas J. Dalrymple, William L. Cron, Thomas E. DeCarlo. Dalrymple, Douglas J.; General Collection:AVAILABLE ; 658.81 DAL   PRINTED MATL c2004
658.81 DON    
      Sales management : principles, process and practice / Bill Donaldson. Donaldson, Bill.; General Collection:AVAILABLE ; 658.81 DON   PRINTED MATL 2007
      Sales management : principles, process and practice / Bill Donaldson. Donaldson, Bill.; General Collection:AVAILABLE ; 658.81 DON   PRINTED MATL 2007
      Sales management : principles, process and practice / Bill Donaldson. Donaldson, Bill.; General Collection:AVAILABLE ; 658.81 DON   PRINTED MATL 2007
658.81 ING : Sales management : analysis and decision making / Thomas N. Ingram ... [et al.].     
      Sales management : analysis and decision making / Thomas N. Ingram ... [et al.]. General Collection:AVAILABLE ; 658.81 ING   PRINTED MATL c2012
658.81 JOB : Selling and sales management : 9th ed. / David Jobber     
      Selling and sales management : 9th ed. / David Jobber Jobber, David.; General Collection:DUE 05-09-17 ; 658.81 JOB   PRINTED MATL 2012
658.81 JOH    
      Churchill/ Ford/ Walker's sales force management. Johnston, Mark W.; General Collection:AVAILABLE ; 658.81 JOH   PRINTED MATL 2003
      Churchill/ Ford/ Walker's sales force management. Johnston, Mark W.; General Collection:AVAILABLE ; 658.81 JOH   PRINTED MATL 2003
      Churchill/Ford/Walker's sales force management / Mark W. Johnston, Greg W. Marshall. Johnston, Mark W.; General Collection:AVAILABLE ; 658.81 JOH   PRINTED MATL 2009
658.81 ROG : Rethinking sales management : a strategic guide for practitioners / Beth Rogers.     
      Rethinking sales management : a strategic guide for practitioners / Beth Rogers. Rogers, Beth,; General Collection:AVAILABLE ; 658.81 ROG   PRINTED MATL c2007
658.81 SAL : Professional selling : a journey, not a destination / Frank Salisbury.     
      Professional selling : a journey, not a destination / Frank Salisbury. Salisbury, Frank.; General Collection:AVAILABLE ; 658.81 SAL   PRINTED MATL c2011
658.810 : The Price Waterhouse Sales and Marketing Software Handbook 1993     
      The Price Waterhouse Sales and Marketing Software Handbook 1993 Gorski, Debbie.; General Collection:AVAILABLE ; 658.810   PRINTED MATL
658.8101 / 22 : Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Julie Tinson and Claire Gauzente.     
      Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Jul Ranchhod, Ashok.; General Collection:AVAILABLE ; 658.8101 RAN   PRINTED MATL 2004
658.8101 RAN : Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Julie Tinson and Claire Gauzente.     
      Marketing strategies : a twenty-first century approach / Ashok Ranchhod ; with contributions from Jul Ranchhod, Ashok.; General Collection:AVAILABLE ; 658.8101 RAN   PRINTED MATL 2004
658.812    
      A practical guide to customer relations / CERT. Council for Education, Recruitment and Training for the Hotel, Catering and Tourism Industry.; General Collection:AVAILABLE ; 658.812   PRINTED MATL 1987
      Keeping customers / edited by John J Sviokla ; Benson P Shapiro. Sviokla, J. J.; General Collection:AVAILABLE ; 658.812   PRINTED MATL 1993
      Crowning the customer. Quinn, Feargal.; General Collection:AVAILABLE ; 658.812 Quinn, 658.812   PRINTED MATL 1990
      Customer-supplier relationship audit / Douglas K.Macbeth...[et al.]. Macbeth, D. K.; General Collection:AVAILABLE ; 658.812   PRINTED MATL 1990
66 additional entries    
658.812 BAR    
      A complaint is a gift : using customer feedback as a strategic tool / Janelle Barlow and Claus Møller Barlow, Janelle,; General Collection:AVAILABLE ; 658.812 BAR   PRINTED MATL c1996
      Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk. Baran, Roger J.; General Collection:AVAILABLE ; 658.812 BAR   PRINTED MATL c2008
658.812 BER : Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry.     
      Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry Berry, Leonard L.,; General Collection:AVAILABLE ; 658.812 BER   PRINTED MATL c1999
658.812 BUT    
      Customer relationship management : concepts and technologies / Francis Buttle. Buttle, Francis.; General Collection:AVAILABLE ; 658.812 BUT   PRINTED MATL 2009
      Customer relationship management : concepts and technologies / Francis Buttle. Buttle, Francis.; General Collection:AVAILABLE ; 658.812 BUT   PRINTED MATL 2009
658.812 CAN : Being successful in customer care / Veronica Canning.     
      Being successful in customer care / Veronica Canning. Canning, Veronica.; General Collection:AVAILABLE ; 658.812 CAN   PRINTED MATL 1999
658.812 Cartwright    
      Mastering customer relations / Roger I. Cartwright. Cartwright, Roger.; General Collection:AVAILABLE ; 658.812 Cartwright   PRINTED MATL 2000
      Mastering customer relations / Roger I. Cartwright. Cartwright, Roger.; General Collection:AVAILABLE ; 658.812 Cartwright   PRINTED MATL 2000
658.812 CHA : Satisfying internal customers first! : a practical guide to improving internal and exernal customer satisfaction / Richard Y. Chang and P. Keith Kelly.     
      Satisfying internal customers first! : a practical guide to improving internal and exernal customer s Chang, Richard Y.; General Collection:AVAILABLE ; 658.812 CHA   PRINTED MATL 1994
658.812 DAF : Once a customer always a customer : how to deliver customer service that creates customers for life / Chris Daffy.     
      Once a customer always a customer : how to deliver customer service that creates customers for life / Daffy, Chris.; Failte Collection:AVAILABLE, General Collection:AVAILABLE ; FI 658.812 DAF, 658.812 DAF, 658.812   PRINTED MATL 1996
658.812 DAV : Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.     
      Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal. Davidow, William H.; General Collection:AVAILABLE ; 658.812 DAV   PRINTED MATL 1990
658.812 EGA    
      Relationship marketing : exploring relational strategies in marketing / John Egan. Egan, John,; General Collection:AVAILABLE ; 658.802 EGA, 658.812 EGA   PRINTED MATL 2001
      Relationship marketing : exploring relational strategies in marketing / John Egan. Egan, John,; General Collection:AVAILABLE ; 658.812 EGA   PRINTED MATL 2004
      Relationship marketing : exploring relational strategies in marketing / John Egan. Egan, John,; General Collection:AVAILABLE ; 658.812 EGA   PRINTED MATL 2004
      Relationship marketing : exploring relational strategies in marketing / John Egan. Egan, John,; General Collection:AVAILABLE ; 658.812 EGA   PRINTED MATL 2004
658.812 FOS    
      101 ways to boost customer satisfaction / Timothy R.V. Foster. Foster, Timothy R. V.; General Collection:AVAILABLE ; 658.812 FOS   PRINTED MATL 1997
      101 ways to boost customer satisfaction / Timothy R.V. Foster. Foster, Timothy R. V.; General Collection:AVAILABLE ; 658.812 FOS   PRINTED MATL 1997
658.812 FRE : Incredible Customer Service : Final Test / David Freemantle.     
      Incredible Customer Service : Final Test / David Freemantle. Freemantle, David,; General Collection:AVAILABLE ; 658.812 FRE   PRINTED MATL 1994
658.812 GAB : Consumers and services / Mark Gabbott and Gillian Hogg.     
      Consumers and services / Mark Gabbott and Gillian Hogg. Gabbott, Mark.; General Collection:AVAILABLE ; 658.812 GAB   PRINTED MATL c1998
658.812 GUM    
      Total relationship marketing : rethinking marketing management / Evert Gummesson. Gummesson, Evert,; General Collection:AVAILABLE ; 658.812 GUM, 658.8 GUM   PRINTED MATL 2001
      Total relationship marketing : rethinking marketing management / Evert Gummesson. Gummesson, Evert,; General Collection:AVAILABLE ; 658.812 GUM, 658.8 GUM   PRINTED MATL 2001
658.812 HAR : Marketing : connecting with customers / Gilbert D. Harrell.     
      Marketing : connecting with customers / Gilbert D. Harrell. Harrell, Gilbert D.; General Collection:AVAILABLE ; 658.812 HAR   PRINTED MATL 2002
658.812 HBR : Seeking and keeping your customers.     
      Seeking and keeping your customers. General Collection:AVAILABLE ; 658.812 HBR   PRINTED MATL c1991
658.812 HIE : Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman.     
      Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Hiebeler, Robert.; General Collection:AVAILABLE ; 658.812 HIE   PRINTED MATL c1998
658.812 IRO : The world of superservice : creating profit through a passion for customer service / Ken Irons.     
      The world of superservice : creating profit through a passion for customer service / Ken Irons. Irons, Ken.; General Collection:AVAILABLE ; 658.812 IRO   PRINTED MATL 1997
658.812 KNO    
      Customer relationship management : perspectives from the marketplace / Simon Knox ... [et al.]. General Collection:AVAILABLE ; 658.812 KNO   PRINTED MATL 2003
      Customer relationship management : perspectives from the marketplace / Simon Knox ... [et al.]. General Collection:AVAILABLE ; 658.812 KNO   PRINTED MATL 2003
      Customer relationship management : perspectives from the marketplace / Simon Knox ... [et al.]. General Collection:AVAILABLE ; 658.812 KNO   PRINTED MATL 2003
      Customer relationship management : perspectives from the marketplace / Simon Knox ... [et al.]. General Collection:AVAILABLE ; 658.812 KNO   PRINTED MATL 2003
4 additional entries    
658.812 MAN : Consult your customers : how to achieve continuous sales success / Karen Mantyla.     
      Consult your customers : how to achieve continuous sales success / Karen Mantyla. Mantyla, Karen.; General Collection:AVAILABLE ; 658.812 MAN   PRINTED MATL 1997
658.812 MAR : One stop customer care / David Martin.     
      One stop customer care / David Martin. Martin, David M.; General Collection:AVAILABLE ; 658.812 MAR   PRINTED MATL 1998
658.812 MCC : The customer continuum : strategic key account development / Deiric McCann.     
      The customer continuum : strategic key account development / Deiric McCann. McCann, Deiric.; General Collection:AVAILABLE ; 658.812 McCann, 658.812 MCC   PRINTED MATL 1998
658.812 McCann : The customer continuum : strategic key account development / Deiric McCann.     
      The customer continuum : strategic key account development / Deiric McCann. McCann, Deiric.; General Collection:AVAILABLE ; 658.812 McCann, 658.812 MCC   PRINTED MATL 1998
658.812 McDonald    
      Key account management : learning from supplier and customer perspectives / Malcolm McDonald and Beth McDonald, Malcolm,; General Collection:AVAILABLE ; 658.812 McDonald   PRINTED MATL 1998
      Key account management : learning from supplier and customer perspectives / Malcolm McDonald and Beth McDonald, Malcolm,; General Collection:AVAILABLE ; 658.812 McDonald   PRINTED MATL 1998
658.812 NAU : Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Naumann and Steven H. Hoisington.     
      Customer centered Six Sigma : linking customers, process improvement, and financial results / Earl Na Naumann, Earl,; General Collection:AVAILABLE ; 658.812 NAU   PRINTED MATL c2001
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